Returns

30-day returns

You may request a return within 30 days of the delivery date, in line with a standard Shopify return window. Items should be unworn, unwashed, and in original condition with tags attached. Opened sun care and items marked final sale cannot be returned.

How to start a return

Email info@sunarmor.shop with your order number and the reason for the return. Our support team sends the return instructions. Do not ship a package until we reply — returns sent without those instructions may be refused.

Return shipping is paid by you. We do not send prepaid labels. Refunds go back to the original payment method after we receive and inspect the item, usually within 10 business days.

Defects and damage

If a product arrives defective or damaged, we guarantee a full refund or a replacement reship. Write to support with your order number and clear photos of the issue. We confirm which option applies.

Wrong size or wrong product

Choosing the wrong size or the wrong product is not a defect. A return is required before we issue a refund. Contact support for instructions, ship the item back at your cost, and we refund after it arrives in returnable condition.